NewLife StudiosBy NewLife Studios. Published October 21, 2026.
Why fixed prices
Hourly billing makes you carry the risk: you do not know the total until the work is finished. A fixed price moves that risk to the person making the estimate. The price is agreed against a written description of the work, so both sides know when it is done.
It only works if the description is specific. That is why the quote spells out what is included, and why anything outside it is handled separately.
Step 1: you send a request
The quote form takes about two minutes. You choose the closest type of project (landing page, business site, online store, web app, automation, or a fix or redesign), tick any features you think you need, and describe the project in a few lines. You can also tell us your timeline and budget range. Giving a budget is optional, but it helps us propose something realistic instead of something out of reach.
Rough notes are fine. Useful details include what your business does, who your customers are, sites you like, and anything that is already in place, such as a domain or a logo. You will create an account when you submit, which gives you a private page where your quote will appear.
Step 2: we read it and ask if something is unclear
The request is read by the person who would build the project, not a sales team. If something is ambiguous, we ask by email rather than guess. Guessing is how quotes go wrong.
Step 3: you get a written quote within two days
We aim to send the quote within two days. It appears on your private page, and we email you a link. A quote contains:
- A plain-language summary of what will be built.
- The list of included items, each with its own line.
- The fixed price and any monthly cost, such as hosting and care.
- The expected timeline.
- How many rounds of changes are included, which is usually two.
- When payments are due.
A quote stays valid for 30 days, so you have time to think, compare and ask questions. Asking costs nothing and there is no obligation.
Step 4: you accept, and the first payment starts the work
Accepting is a click on your quote page. Work starts once you have accepted and the first payment the quote asks for has cleared. Unless your quote says otherwise, half is due to start and the rest before the site goes live. Payments go through Stripe or PayPal, so we never see or store your full card details.
Step 5: you see it while it is built
During the build you get a private preview link that updates as the work progresses. You are not left waiting for a big reveal. When parts are ready, you review them and send your changes together. One set of changes sent together is a round, and your quote says how many rounds are included.
What happens when you want something extra
Sometimes you will have a good idea halfway through. That is fine. Anything outside the written quote, such as new pages or new features, is priced separately and only done once you agree to the price. The original price does not creep up in the background. The reverse also holds: if we underestimated something that was in the quote, that is our cost, not yours.
The quickest way to avoid extras is to put everything you can think of in the first request, even if you are not sure. It is easier to remove an item from a quote than to add one later. Our guide on choosing between a website and a web app can help you decide what to ask for.
Launch and ownership
When the final payment is made, the site goes live on your domain. Once the project is paid in full you own the finished work: the design, the code written for you and your content. We hand over every login and the code at launch. Open-source libraries and third-party services keep their own licences, and unless you ask us not to, we may show the finished project in our portfolio.
After launch: the Care plan
You do not have to buy hosting from us. If you already have a host, we deploy there. If you would rather not think about it, the optional Care plan covers hosting, SSL, daily backups, updates and up to 30 minutes of small changes each month. It is billed monthly, renews automatically and can be cancelled at any time. The site stays up until the end of the month you have paid for.
What if it does not work out
Either side can end a project in writing. You pay for the work done up to that point and receive that work once it is paid for. If we cannot finish a project, we refund what you paid for work not yet delivered. Billing mistakes such as a double charge are always refunded. The details are in the Terms of Service, written in plain English, and your quote can add to them.
What a quote does not include
- Anything the quote does not list.
- The cost of your domain name, if you do not already have one.
- Fees charged by third parties, such as payment processors or paid email services.
- Photography or writing, unless the quote says we will provide it.
If any of those matter to you, ask for them to be included in the request and they will appear in the quote.
Ready to ask?
If you are planning a site, the guide on what a small business website should include will help you write a better request. Otherwise, request your free quote, or email torevyn@newlifehost.com with questions first. You can also see our services: website design, web apps and automations and bots.